Does Synthflow have a public price?

Its dedicated Enterprise page lists contracts starting at $30,000 annually, and its billing docs say new pricing is sales-led. Its BPO page still displays self-serve tiers, so ask Synthflow which offer applies to your account.

Can both platforms book appointments and transfer calls?

Both document booking and transfer workflows. Wattle booking is on eligible plans; Synthflow requires supported calendar and telephony connections. Confirm that your precise setup is included.

Is Wattle designed for a different buyer?

Wattle is packaged as a business receptionist with monthly AUD plans and a shared conversation thread. Synthflow offers a visual voice automation platform with broader enterprise scoping and integrations.

How should I compare costs?

Use the same call volume, average duration, channels, calendar/CRM requirements, support, and number setup. Confirm Synthflow’s current account-specific pricing; Wattle’s list prices are AUD plus GST and usage is limited by included minutes.

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Product comparison

Wattle vs Synthflow

Receptionist plans priced for Australian small businesses

Both Wattle and Synthflow offer configurable voice workflows, booking actions, and human handoffs. Wattle publishes monthly Australian business plans; Synthflow’s current enterprise page is sales-led, while other official pages still show self-serve price cards.

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At a glance

Best fit for Wattle

Australian small businesses

A packaged receptionist workflow with team handoff.

Setup

Hosted receptionist console

How each product gets from configuration to a live workflow.

Billing

Published AUD plans; Synthflow pages differ

Check inclusions, usage charges, currency, and limits in the linked sources.

Reception workflow

Calls, messages, booking, and staff handoff

Compare how calls, booking, and staff follow-up fit together.

Compare the details

Last checked 2026-10-06. See linked sources for current product terms.

Area	Wattle	Synthflow
Setup	Configure an AI receptionist with instructions or a scripted call flow in the hosted console, then test it in the browser before assigning a phone number.	Flow Designer builds structured, multi-step agents with a visual node editor; Prompt Builder supports less structured conversations. Source
Booking	Appointment booking is included from Pro (One supported booking connection); Max adds more configuration and quotes custom-built integrations separately.	Real-time booking actions can check availability and book through supported calendar connections, including Cal.com. Availability depends on account access and connection setup. Source
Human handoff	Route with a staff notification, blind transfer, or accept-gated warm transfer. Transfer charges are separate.	Call transfers support warm and cold modes, with options such as a recipient whisper, retries, and fallback behavior. Telephony support affects transfer behavior. Source
Channels and inbox	Supports phone, web chat, WhatsApp Business Calling, and SMS. Calls, SMS, and web chats can appear in a shared customer thread.	Synthflow documents phone voice agents, web voice widgets, and chat agents; SMS and WhatsApp chat can use Twilio, with messaging fees applying separately. Source
Integrations	Supports Google Calendar, Cal.com, Google Sheets, Xero, QuickBooks, Slack, Twilio SMS, n8n, and Zapier; availability depends on the configured workflow.	Official docs list CRM, Cal.com, Zapier, Make, WhatsApp, and telephony connections. Available integrations depend on account type, agreement, and enabled features. Source
Support	Local Australian support. Starter: standard; Pro: priority; Max: priority.	Its current enterprise pricing page describes implementation, onboarding, testing, training, launch support, and contract-scoped SLA/support terms. Source
Pricing	Starter A$99/month, Pro A$499/month, Max A$999/month, plus GST. Australian mobile numbers, outbound calling, and transfers are charged separately from the plan.	The dedicated pricing page says Enterprise contracts start at $30,000 annually, with final terms scoped. Billing docs say new pricing is sales-led; another official industry page still publishes self-serve tiers, so verify the offer with sales. Source
Included usage	Starter: 200 minutes; Pro: 1,000 minutes; Max: 4,000 minutes per month. Included minutes are the plan limit. Australian mobile numbers, outbound calling, and transfers are charged separately from the plan.	The current enterprise offer scopes capacity around volume and concurrency. Billing docs also describe legacy or account-specific workspace terms; no common public minute allowance is listed on the current pricing page. Source

Why choose Wattle for reception

Monthly pricing for a small-business workflow

Wattle’s plans publish AUD pricing and included minutes, starting at A$99 plus GST. That gives smaller teams a visible plan to assess against their call pattern.

Reception and follow-up in the same product

Wattle brings call answering, message capture, staff handoffs, and customer conversation history together for everyday front-desk work.

Booking on a clearly named tier

Pro and Max include appointment booking; the plan details identify the supported booking connection and separately scoped custom integrations.

Who each platform may suit

Synthflow may suit teams that want a visual call-flow builder and a sales-scoped deployment with onboarding, integration, and launch support. Wattle may suit an Australian business that wants a packaged receptionist workflow with published AUD plans. Compare current Synthflow offers carefully because its public pricing materials differ by page and account context.

Pricing notes

Starter A$99/month, Pro A$499/month, Max A$999/month, plus GST. Australian mobile numbers, outbound calling, and transfers are charged separately from the plan. Starter: 200 minutes; Pro: 1,000 minutes; Max: 4,000 minutes monthly; included minutes are the plan limit.
Synthflow’s dedicated Enterprise page says contracts start at $30,000 annually and scopes final pricing to use case, capacity, telephony, integrations, security, and launch support. The page text does not label the currency.
Synthflow billing docs describe new plans as sales-led and say active accounts may have legacy terms. Its official BPO page still displays self-serve tiers, including $29 and $450 monthly plans. Treat published figures as page-specific, not a universal minimum; ask sales for a current quote and inclusions.

Wattle plans

Wattle pricing is listed in Australian dollars, plus GST. See the official pricing page.

Starter

A$99 / month + GST

200 included minutes and 100 SMS monthly.

Appointment booking: not included.

Custom-built integrations are not included; they are quoted separately on Max.

Pro

A$499 / month + GST

1,000 included minutes and 500 SMS monthly.

Appointment booking: included.

Custom-built integrations are not included; they are quoted separately on Max.

Max

A$999 / month + GST

4,000 included minutes and 500 SMS monthly.