Features
An AI receptionist that answers, asks, books, and hands off.
After-hours and overflow calls stop ringing out. The same agent books appointments and keeps phone, web, WhatsApp, and SMS in one inbox.
After-hours and overflow answering
Every missed call is a job you never hear about. Wattle picks up 24/7, asks the questions you set, and writes the details down so the first human who looks has the full story.
Recordings and transcripts
Turn on recording and transcription and every call is searchable, attached to the customer next to the booking it produced.
Agent studio
Pick the voice, write instructions and guardrails, draw a flow or let it converse freely, then test and publish it yourself.
One inbox
Calls, web chats, and texts group into a single thread per customer, so the team reads one story instead of three.
Phone, web, WhatsApp, and SMS
One AI answering service across the channels customers already use. WhatsApp handles voice calls placed through your WhatsApp Business number.
Phone
Answers every call, day or night, in a voice you choose.
Web
The same agent on your site, typing instead of talking.
WhatsApp
Takes the calls placed through your WhatsApp Business number.
SMS
Confirmations and details sent the moment a job is booked.
Appointment booking
Availability is checked while the caller is on the line. Bookings write into Google Calendar or Cal.com. Rows land in Google Sheets. Invoice lookups come back from Xero or QuickBooks. Upload documents or point the agent at pages on your site so routine questions get a consistent answer.
Booking is included on Pro and Max. See pricing.
Warm transfer and handoff
When judgement matters, the agent notifies your team or transfers the call — blind, or warm with the context read out first.
Australian mobile numbers, outbound calling, and transfers are charged separately from the plan.
Connected tools
Connect the systems you already run. Anything else can go through an n8n or Zapier webhook.
- Google Calendar
- Cal.com
- Google Sheets
- Xero
- QuickBooks Online
- n8n
- Zapier
- Slack
Built for clinics, trades, and hospitality
Trades
After-hours and overflow calls answered. Job type, address, and urgency captured.
Mechanics
Service bookings taken on the spot. Rego, make, and fault description captured.
Clinics and dentists
Appointment booking and rescheduling. Clinical questions handed to staff with the transcript.
Restaurants and salons
Reservations and opening-hours questions answered while the floor stays on the floor.
Home services
Enquiries qualified as they arrive. Confirmations and reminders sent by SMS.
Property
Maintenance requests captured, routed, and searchable afterwards.